Shipping & Delivery
Everything you need to know about how your order gets to you.
Delivery zones & rates
| Zone | Delivery time | Fee | Free over |
|---|---|---|---|
| Beirut metro area | Same day (orders before 14:00) | $3.00 | $30.00 |
| Mount Lebanon | 1 — 2 business days | $5.00 | $50.00 |
| Other governorates | 2 — 4 business days | $8.00 | $80.00 |
| In-store pickup | Ready in 2 hours | Free | — |
How your order travels
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1
Order placed
We'll email you a confirmation with your order number the moment you check out.
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2
Picked & packed
Our team selects each item by hand and packs it in eco-friendly materials.
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3
Out for delivery
You'll get a notification when your order is on its way — usually with an ETA window.
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4
Delivered
Enjoy! And if anything isn't perfect, our team is one email away.
Good to know
- Same-day delivery requires the order to be placed before 14:00 local time. Later orders go out the next morning.
- Perishable items (dairy, fresh produce) are shipped in insulated bags with ice packs.
- Someone aged 18 or older must be present to receive orders containing restricted items.
- If you're not home, the driver will call you. Two failed attempts return the order to our warehouse.
- Need a specific delivery window? Leave a note in checkout and we will do our best to accommodate.